VPN Client Setup Guide
Set up your account, plan, and subscription in order, then connect from your device. Skip any steps you have already completed; if this is your first time, start with account setup.
The interface may vary between platforms and client versions. These instructions refer to features such as “subscription,” “configuration,” and “import”; use the labels shown in your dashboard and current client. If you see a similarly named option, make sure it accepts a subscription link before continuing.
Create an Account and Open the Dashboard
Start at the account creation page in the VPNLet dashboard. No email address is required; create your account with a username and password. You’ll use the username to log in, so choose one that’s easy to remember and doesn’t reveal sensitive personal information. Set a unique password and store it in a trusted password manager. Before submitting, check that all fields are complete and contain no accidental spaces.
Once your account is created, follow the on-screen instructions to open the dashboard. If you land on a login page, sign in with the username and password you just saved; there’s no need to create another account. In the dashboard, locate the account overview, plans, downloads, and support tickets, and make sure the pages open correctly. You’ll use the dashboard to get your subscription and client and to contact support.
At this stage, you should be able to view your account overview; you are not yet connected to an international server. Account creation, plan activation, and connecting a client are separate steps. Once you have an account, you can choose a plan; after importing your subscription, you still need to enable the connection on your device. If you see a prompt after submitting, follow its instructions to correct the form rather than submitting repeatedly.
Choose a Plan and Confirm Your Order
Open the plans section in your dashboard and decide whether you need a monthly subscription or data charged based on usage. Monthly plans suit regular access to international websites and AI tools. Data packages are a better fit if your usage varies and you want to keep unused data. Don’t compare prices alone: check the data allowance and reset rules, then choose the option that fits your routine.
Monthly plans include ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets each month on the activation date. Data packages include ¥158 for 300GB, ¥358 for 1000GB, and ¥658 for 3000GB; they remain valid indefinitely until used. If you upgrade a monthly plan mid-cycle, the price difference is converted into remaining days; check the exact result in your dashboard. All these options support unlimited simultaneous devices, but connected devices share the account’s available data.
Before paying, check the plan name, price, data allowance, and billing method shown in your order, then follow the on-screen payment instructions. VPNLet supports Alipay, WeChat Pay, and USDT; the available payment options are shown on the order page. After payment, return to your dashboard and check the order status. Confirm in the account overview that your plan is active and your available data is displayed. Reaching the end of the payment page doesn’t mean your client has a usable subscription yet.
If you’ve paid but the dashboard hasn’t updated, check the order and account overview again before paying for the same thing twice. If you still have questions, contact support through dashboard support tickets. VPNLet offers a 30-day no-questions-asked refund policy; see the refund policy for details. Once your plan is active, continue to the next step.
Get Your Subscription from the Overview
Open the account overview in your dashboard and look for the subscription or import section. Your subscription link gives the client the server configuration associated with your account; it isn’t a website to visit in your browser. First, check whether the dashboard offers a one-click import option for your client. If it does, use it to reduce the chance of missing characters while copying and pasting.
If you need to import manually, use the dashboard’s copy option to get the full subscription link, then paste it into your client. Don’t use the account overview URL from your browser’s address bar as the subscription link, and don’t remove any parameters from the end of the link. The client can generate a list of available servers only after it reads the complete subscription. The subscription name in the dashboard may differ from the configuration name in your client; check the update result and server list to confirm it worked.
Your subscription link is tied to your account access. Save it only in your own client; don’t share it in public forums, shared documents, or screenshots. If you send a screenshot to support, hide the full link and any credentials it contains. This guide doesn’t provide a generic subscription link because you need to get your own from your signed-in account.
If you haven’t installed a client yet, leave the dashboard open and continue with the platform instructions below. Copying the subscription once your client is ready makes it easier to avoid selecting the wrong content across multiple windows. If the overview doesn’t show an available subscription, check your plan status first; being able to log in doesn’t mean your plan is active.
Import a Client for Your Platform
Go to the downloads section in your dashboard and choose a client for your device’s operating system. Clients for Windows, macOS, Android, and Linux are available after you log in, even without a plan; to use a subscription, you’ll need to check your account’s plan status. The iOS client link is available only to accounts with an active, unexpired plan. Get clients through the dashboard, and don’t download installers from other sources just because the names look similar.
These steps cover VPNLet’s own clients available in the dashboard and configuration-based clients that support the dashboard’s subscription format. Menu labels may differ, but the process is the same: add the subscription, update the configuration, check the server list, and enable the connection. If your client asks you to choose a subscription format, use the option that matches the one provided in the dashboard. Don’t mix links in different formats.
Windows: Add a Subscription Configuration
Select Windows in the downloads section, install the client as instructed, and open it. To import manually, go to the “Subscription” or “Configuration” section and look for “Add,” “Import from link,” or a similar option. Paste the complete subscription link into the URL field. You can use a descriptive name, then save and update the subscription. Don’t paste the link into a search box or a field for an individual server address.
Once the update is complete, you should see a server list. Select the configuration you just added and set it as the current one, then enable the system proxy or connection feature as prompted by the client. If a system permission prompt appears, first make sure it was triggered by the client you just installed, then decide whether to allow it. Keep the client running and continue to the connection check section to test your browser.
macOS: Import and Check System Permissions
Choose the macOS client for your device in the dashboard downloads section, install it, and open it. When possible, use the import option that matches the client. If macOS asks whether to open the client, confirm the app name before continuing. To import manually, open the client’s configuration or subscription manager, choose the option to add from a URL, paste the link, and update until the server list appears.
Select the current configuration and enable the connection. Depending on how it works, the client may request network-related permissions; follow the instructions from macOS and the client. Seeing the client window open doesn’t mean your system traffic is using the connection. Check the connection toggle and the status of the current server as well. If the menu bar shows that the client is running but nothing changes in your browser, make sure the current configuration is enabled before reinstalling.
Android: Import and Allow the Connection Request
Sign in to the dashboard and open the Android download page, then install the client as instructed. In the client, go to the configuration or subscription page and choose the option to import from a link. If the client detects links from your clipboard, check that the detected link came from your own account overview before saving and updating it. When the import succeeds, you should see selectable servers, not just an empty configuration name.
Select a configuration and enable the connection. Android may show a system VPN permission prompt. Make sure the request comes from the client you’re using, allow it, then return to the app and check the connection status. For the first check, keep the client in the foreground and test with a browser. Once it works, see whether switching apps affects the connection. If it disconnects only in the background, see the help center for troubleshooting background activity.
iOS: Open the Download and Import Options from the Dashboard
First, check in the account overview that your plan is active and hasn’t expired. Then open the iOS client option in the dashboard and follow the instructions to open the relevant App Store page. If the dashboard says you need an active plan, return to your order and account overview to check the status; this doesn’t mean your subscription link is invalid. Download requirements differ from those for other platforms, so follow the current instructions in the dashboard.
After installing the client, return to the dashboard and use the import option that matches it. To import manually, find the option to add from a URL in the client’s subscription or configuration manager, paste the link, save, and update. When you enable the connection for the first time, iOS may ask permission to add a VPN configuration. Confirm the app’s source and follow the prompt. Finally, select a server in the client, connect, and check that websites load.
On Linux, get the client from the dashboard downloads section and follow its instructions to import your subscription. This guide focuses on the first connection on common devices. For more on client formats, split tunneling, and system settings, see the VPN Buying Guide and FAQ.
Connect to a Server and Verify It Works
Return to the client and make sure you’re using the subscription configuration you just updated. Choose a server that suits the service you want to access, then connect. Keep the first check simple: use your current network, one client, and one selected server. Avoid running other proxy tools at the same time. When multiple tools manage the system network, the client may show as connected while your apps use a different route.
Once the client shows connected, open a browser and visit the international website you want to use. Check that the main page loads, then try a normal action on the site. A status icon only shows that the connection feature is enabled; it doesn’t prove that every app uses the same route. If the site works in your browser but not in an app, check whether the app has its own proxy settings and whether the client’s current routing rules cover it.
For AI tools such as ChatGPT and streaming services, keep network connectivity separate from third-party account requirements. A site opening doesn’t guarantee that your account is eligible to use it. The regions where a service is available, content licensing, and account status are determined by the third party. If you see a region notice, first check whether your current server meets the service’s requirements; not every sign-in or content message means the connection has failed. See AI Tools Access Guide for related tips.
If the connection isn’t working, check your account overview, subscription update, current configuration, system permissions, and server selection in that order. First confirm your plan and available data, then update the subscription manually and check that the server list appears. Next, check the connection toggle and system permissions. If you still can’t access the site, try another suitable server and reload the page. Change one thing at a time to pinpoint where the problem occurs.
Once verified, everyday use usually means opening the client, checking the configuration, and connecting. VPNLet allows unlimited simultaneous devices. You can import your account subscription on other devices using the same steps; grant system permissions separately on each device. They’ll share the same data allowance. If you run into subscription update errors, dropped connections, or billing questions, check the FAQ first. For personal assistance, submit a ticket in the dashboard with your device platform, client, error message, and troubleshooting steps. Hide any sensitive information.